How inclusive mobile communication can be

The other day while crossing an underground walkway I a saw a man who was sitting in a corner and watching at his mobile phone monitor. From his hand’s movement, a moment later, I realized that he is a mute man who talked to the other end. Though I read about and participated in a few discussions concerning ICTs advantages for people with disabilities, I never even thought that mute people are deprived of using fixed telephony, at least for making a call. Mobile telephony with video call service makes this mean of communications available to them. Even if video call is not available, they can use SMS for texting or even MMS functionality of mobile communications to send prerecorded message. Could you please share similar stories from your own practice or what you have read or heard.

Photo by – Google Gesture